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A five-stage framework for organizational crisis management

A structured way to understand crises, organize the response and learn after disruptive events.

Back to articlesAlberto G. Alexander, Ph.D.April 2, 2025 · 13 min read
Editorial overview. This is an editorial overview, not a reproduction or full translation of the original article.

Editorial overview

Alberto G. Alexander presents a conceptual model for approaching crisis management systematically. His work highlights anticipation, preparedness, timely decisions and subsequent improvement, linking these elements to organizational resilience.

Key takeaways

  • 01A shared framework structures decisions under uncertainty.
  • 02Preparedness matters as much as the immediate response.
  • 03Lessons learned must strengthen resilience capabilities.

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A five-stage framework for organizational crisis management | EGP